Shipping Policy

At Southern Dice Designs, each order is crafted with care and attention to detail. Below you'll find key information about our shipping process.

📍 Shipping Locations
We currently ship within the United States. For international orders, please contact us directly before placing an order.

⏱ Processing Time
Most custom orders are processed and shipped within 5–10 business days, depending on the complexity and order volume.
If you're working on a tight deadline, please let us know — rush options may be available.

🚚 Shipping Methods & Carriers
We ship via USPS, UPS, or FedEx depending on order size and destination. You’ll receive a tracking number once your order ships.

💸 Shipping Costs
Shipping costs are calculated at checkout or included in your quote. Bulk orders may qualify for discounted or free shipping.

📦 Lost or Damaged Packages
If your order is lost or arrives damaged, contact us within 7 days with photos and your tracking number. We’ll work with the carrier and resolve the issue as quickly as possible.